Alert rules & history

Phase 2 water uptime < 95% AR-001 enabled

uptime_pct < 95 over rolling 24h

in-app WhatsApp email

Scope: Phase 2 · water category · Recipients: Mike Kapesa (Ops Lead) · Cooldown: 60m

Escalation: If unacknowledged in 30 min → HOA chair

Any P1 incident open > 2h AR-002 enabled

p1_incident open > 2h

WhatsApp SMS

Scope: Estate-wide · Recipients: HOA chair, Developer head office · Cooldown: 60m

Generator runtime > 8h continuous AR-003 enabled

runtime_h continuous > 8

in-app email

Scope: All generators · Recipients: Operations team · Cooldown: 240m

Escalation: Suggest fuel run if > 12h

Asset overdue for service > 30 days AR-004 enabled

overdue_days > 30

email

Scope: All assets · Recipients: Operations, Procurement · Cooldown: 10080m

Escalation: Monday weekly digest

Smart bin fill > 85% AR-005 enabled

fill_pct > 85

in-app

Scope: All smart bins · Recipients: GreenClean Waste, Operations · Cooldown: 360m

Escalation: Auto-dispatch if scheduled pickup > 24h away

Stand water usage > 3x baseline (24h) AR-006 enabled

usage_24h / baseline_24h > 3

SMS email

Scope: All smart meters · Recipients: Resident, Operations · Cooldown: 1440m

Escalation: Suggests leak — flag for inspection

Air quality PM2.5 > 35 µg/m³ AR-007 enabled

pm25 > 35

in-app

Scope: All air sensors · Recipients: Operations, Optional: all residents · Cooldown: 120m

Escalation: Auto-close irrigation drift windows

Street light battery < 30% at 18:00 AR-008 enabled

battery_pct < 30 AND time = 18:00

email

Scope: All solar street lights · Recipients: SunPower Solutions, Operations · Cooldown: 1440m

Escalation: Schedule battery service

Phase 2 water uptime < 95%

BH-002 yield drop

Fired 17 May 15:49 · acknowledged by Mike Kapesa in 3 min

Smart bin fill > 85%

BIN-A2 fill 87%

Fired 17 May 12:00 · acknowledged by Sarah Mhike in 2 min

Generator runtime > 8h continuous

GEN-100 9h 12m continuous

Fired 16 May 20:00 · acknowledged by Mike Kapesa in 5 min

Air quality PM2.5 > 35 µg/m³

AIR-01 PM2.5 = 42

Fired 16 May 13:00 · acknowledged by auto-action in 0 min

Stand water usage > 3x baseline

Stand 178 leak suspected

Fired 15 May 16:00 · acknowledged by Resident in 240 min

Asset overdue for service > 30 days

Monday digest · 2 assets overdue

Fired 13 May 16:00 · acknowledged by Sarah Mhike in 120 min