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P1 BH-002 pressure dropping open

INC-2026-0117 · Opened 17 May 15:48 · 47 residents affected
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Summary
Borehole BH-002 flow dropped to 1.8 m³/h from nominal 4.0.
Timeline auto + manual entries
BH-002 flow sensor triggered: 1.8 m³/h < 2.5 threshold
auto-sensor · 17 May 15:48
Paged Mike Kapesa (Ops Lead) via WhatsApp + in-app
AlertRule (Phase 2 water uptime) · 17 May 15:49
Acknowledged. Contacting Hydro Boreholes.
Mike Kapesa · 17 May 15:52
Hydro Boreholes dispatched. ETA 45 min. Tank A backfeed activated to Phase 2.
Mike Kapesa · 17 May 15:55
Backfeed engaged. Phase 2 supply maintained at 95% normal.
Tank A sensor · 17 May 15:58
Evidence
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Affected asset
BH-002 Phase 2
Phase 2 · north end
Assigned contractor
Hydro Boreholes Pvt Ltd
Water · ⭐ 4.6/5
+263 77 2 345 612
Stakeholders notified
MK
Mike Kapesa
Ops Lead · paged via WhatsApp 14:48
ack 14:52
SM
Sarah Mhike
HOA chair · CC email 14:48
cc'd
HB
Hydro Boreholes
Auto-dispatch SMS 14:53
en route
SLA
Time to acknowledge 4 min
Target (P1) 15 min
Status on track

Detail